20196 seats
The first room
Six seats. One whiteboard. The first agent.
Built here.
Growing together.
Customer conversation and company truth belong together.
7years in the making1,800+teams served8markets represented27m+messages + records
OUR
ORIGINA simpler way
ORIGIN
A simpler way
to do business.
In 2019, support heard the customer while business truth lived elsewhere.
We connected the queue to knowledge, operations, and the books.
Room to grow.
202134 seats
A team takes shape
Product, support, and implementation together.
2023110 seats
Operations move in
Dedicated space for customers and finance.
2026260 seats
A regional home
Training and collaboration across eight markets.
Our journey.
2019
The first conversation
Support should understand the business.
SalesmAIn begins as a small experiment: a customer agent grounded in real company knowledge, with a clear path back to a person.
12design partners
2020
Remote by necessity
The service desk moves into the browser.
Shared queues and searchable history give distributed teams one place to see customer demand and take ownership.
74kmessages handled
2021
Every channel, one queue
Every channel, connected.
WhatsApp, social comments, labels, AI-active states, and human handover become one daily support command centre.
240+growing teams
2022
From answers to action
The agent reaches the operation.
Courier quotes, tracking, appointments, documents, and sheets turn customer intent into useful work.
1.9mactions completed
2023
The financial foundation
Customer work meets complete books.
Sales, purchasing, banking, stock, ledgers, and reporting arrive as the dependable system underneath the conversation.
4.8mledger lines
2024
The intelligence layer
Knowledge becomes configurable.
Agent Studio brings system prompts, FAQs, skills, live testing, and a knowledge graph into one controlled workspace.
18mrecords understood
2025
One operating story
Support and accounts connect.
Orders, logistics, documents, cash, and customer context begin moving through a shared operational path.
1,200+teams represented
2026
The connected business
Every conversation meets the books.
SalesmAIn unites omnichannel service, operational tools, complete accounts, and bounded agents in one platform.
1,800+teams served
Made for
growing teams.
NorthstarCommerce
Banyan WorksManufacturing
Kita StudioCreative
MeridianLogistics
TandanHospitality
PulselabTechnology
RoamRetail
Dusk & Co.Services
8 markets.
One connected view.
One connected view.
Designed in Kuala Lumpur for businesses that grow across teams, channels, and borders.
Kuala LumpurSingaporeJakartaBangkokManilaHo Chi Minh City
What matters.
Clarity compounds.
Make the source, number, and next step understandable.
Control earns trust.
Powerful automation should expose boundaries, not hide them.
Stay connected.
The cleanest business context starts before the order exists.
Open beats isolated.
Use standards that let customers choose how they work.